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One thing that really drives me crazy is an unprofessional cashier! I can not understand why it is so hard to greet me, tell me my total, and thank me for my business. I am not asking for conversation while it is my turn in line, but it would be nice to do the basics. Honestly they do not even have to ask me to, “come again.” The most annoying thing is when my cashier is talking over me to another cashier!! Are you serious?? I tell you “hi” FIRST, I might add, and you ignore me! Yet, you can manage a conversation about the upcoming weekend to your co-worker. When it is time for me to pay, your conversation continues, as if it is not your job to be communicating with me, the customer. Then to make matters worse, this conversation continues without you ever thanking me for my business.
How do I plan on preventing this from getting to me? I have a few things in mind. One is to tell the cashier directly what he or she is doing wrong. If that does not lead to corrective behavior, then I would speak with a manager. I am not sure if these cashiers act this way because no one ever tells them anything, no one ever speaks with a manager about their behavior, or if management nor the employee cares. Either way, I will be finding out the next time I have a less than desirable experience with a cashier.
The next option would be to kill them with kindness. If they do not speak first…then a nice, loud, “HI!! HOW ARE YOU DOING TODAY?” might do the trick. If the cashier does not tell me my total, then I will just stand there until he or she does (pointing to the screen will not count). Finally, if the cashier does not thank me…a nice, loud, “THANK YOU!!” will be their parting gift from me. If you can’t beat ’em join ’em. Instead of letting them get to me, I’ll get to them instead!
Daily Prompt: She Drives Me Crazy